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Last-mile logistics

Summit Logistics Group

Full-fleet visibility achieved in real time; dispatcher headcount kept flat during 2× growth.

3.2 h/day

Coordinator time saved

+12 pp

On-time delivery rate

100%

Fleet coverage

The challenge

Dispatch coordinators were losing 3+ hours a day reconciling driver status across email and phone.

The outcome

Full-fleet visibility achieved in real time; dispatcher headcount kept flat during 2× growth.

We doubled our delivery volume without hiring more coordinators. The real-time presence indicators are the single best feature for us.

Carlos VegaVP of Dispatch, Summit Logistics Group

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Illustrative case study — not a real customer endorsement.